Q : Are the goods on the platform genuine?

A : Please rest assured that the products sold in the New ideas Industrial Co.Limited mall are all original and genuine products. We are the authorized dealer of electronic components of well-known brands both at home and abroad, and we guarantee the quality from the source.

Q : Can I return it?

A : Please carefully check the product model information before placing the order. If the order is wrongly ordered due to your own reasons, we will not accept the return or replacement requirements.If the product quantity is wrong, the model is inconsistent, and the product quality problem occurs, please be sure to keep the original packaging and label, and contact us within two weeks to apply for return.

Q : Ordering Information

※ Please confirm the specifications of the products when ordering.
※ MOQ means the minimum order quantity required to purchase each parts.
※ If you have special order instructions,please note it on the ordering pages.
※ The Pre-Shipment Inspection (PSI) will be applied.
※ Registered users can check the order status by logging in to “My-Account - Order Management”.
※ You can email us to change the order details before shipment.
※ Orders cannot be canceled after shipping the packages..